Michael brings his backgrounds in customer service, capacity building, and quality improvement together in his expert facilitation of meetings and group-driven processes. From change management to community engagement to leadership and consumer engagement, Michael has years of experience in maximizing output to leverage in making improvement.
Leveraging Data for QI and Beyond
Michael leverages his passion for data and information to drive discussion on how to make the most out of what you have in terms of data. From community based organizations to community health centers, Michael has helped clients decrease cost and increase revenue based on data analysis and priority-setting.
Peer Learning and Collaborative Learning
Michael uses his years of experience with the Institute for Healthcare Improvement Breakthrough Series to promote peer learning among healthcare providers and consumers of health services. Bringing together diverse stakeholders for training, discussion, and sharing progress, Michael has helped clients achieve improvement goals for HIV programs at the clinic, local, state, and national levels.